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  • Do you clean the inside and outside of the trash bins ?
    Yes, we clean and sanitize the inside and the outside of the trash bins. We will also use an Eco-Friendly, Biodegradable deodorizer on the inside, so you will have a clean, sanitized, fresh smelling trash bin.
  • Why is the cost for one time cleaning higher than any other plan ?
    The cost is higher because trash bins that are not cleaned routinely, will take much longer to clean. ​ Please note: Our technicians will try their very best to get your trash bins clean. However, there is no guarantee all the grime and build-up will be removed with a one-time cleaning. Depending on the amount and type of build-up on the trash bins and how long ago they were last cleaned. Your trash bins could require more than a one-time cleaning.
  • Does someone have to be home while the trash bins are being cleaned ?
    No, as long as the trash bins are visible and easily accessible we will perform the cleaning and replace the trash bins back to where we found them.
  • How will I know that my trash bins have been cleaned ?
    We will place a plastic Curbside Bin Washing ID tag with a date on your trash bin handle and you will also receive a notification that the we have cleaned your trash bin(s).
  • You have cleaned my trash bin(s) more than once, but there is still grime inside the bin. What happened ?
    We have found that some of the trash or recycle bins we service can take a few cleaning cycles to remove the grime that has built up over time. We will eliminate any odors and germs every time we clean your bins.
  • Why should I pay for a one time cleaning when I can just sign up for a recurring plan and cancel after the first visit ?
    If you choose to cancel after the first visit, we will charge you the difference to value a one time cleaning service. This does not apply to a one time cleaning visit.
  • What happens if we are out of town, and unable to put our trash bins out for you ?
    No worries, we ask that you let us know ahead of time so we can alter the schedule in our system. Any cleanings that are skipped by your request will be added to the back end of your plan.
  • Can I alternate my trash bins each cleaning cycle ?
    No, each trash bin has its own identity. Only the trash bins that are scheduled and are in the system will be cleaned
  • How do I remember what day you will come and clean my trash bins ?
    No worries..... We will send reminders to all of our clients the day before we will show up.
  • Do I need to put my trash bins by the road for you ?
    We would prefer the trash bins be by the road, but as long as they are visible and easily accessible we will perform the cleaning and put the trash bins back where we found them.
  • What happens if I change addresses, or move out of your service area ?
    If you change addresses please let us know, so we can update your information in our system. If you move out of our service area, unfortunately we cannot offer a refund. But you can offer the remaining cleanings to a neighbor, friend, family, etc. And we will take care of them. Just Give us there information or ask them to contact us and we will put it in our system.
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